About Us

No Call Out Fee
Fast Response
Fully Insured
24/7 Emergency Cover

Window Doctor is a family-run glazing business founded by myself, Ben Woods, and my wife Leanne. With a background in double glazing repairs, we wanted to create a business that offered homeowners and businesses a reliable, honest and cost-effective alternative to expensive window and door replacements.

Our aim was simple: provide expert repairs, exceptional customer service and fair pricing, while helping customers keep their homes warm, secure and energy-efficient.

What started as a local repair business has grown into a nationwide network of more than 80 branches, serving customers across the Midlands, London, Essex and throughout England. Despite our growth, our core values remain unchanged. We still believe in treating every customer with the same care, attention and professionalism that helped us build our reputation from day one.

Whether it’s a misted double glazed unit, a faulty lock, a damaged hinge or a draughty window, we focus on finding the most practical and cost-effective solution first. In many cases, a repair can restore performance and security without the expense of replacing an entire window or door.

With over 35 years of industry experience, our team of specialist engineers can repair or replace virtually any window, door, glass unit, lock, hinge, handle, squeak or leak, helping homeowners and businesses enjoy greater comfort, security and peace of mind.

Window Doctor Van

Repair Before Replacement

At Window Doctor, we believe that replacing an entire window or door should be a last resort. Many common issues can be resolved quickly and affordably through professional repairs, saving our customers both time and money.

From failed double glazed units and broken locks to damaged hinges, faulty mechanisms and leaking conservatories, our experienced engineers are trained to diagnose problems accurately and provide practical solutions that extend the life of your existing windows and doors.

By choosing repair over replacement where possible, our customers benefit from lower costs, reduced disruption and a more environmentally friendly solution.

Meet Our Key Team

The Team - Ben

Ben

Founder
Ben is the Big Cheese at Window Doctor, starting the business in 2004. If there’s something he doesn’t know about window or door repairs, it’s not worth knowing.
The Team - Leanne

Leanne

Co-Founder
Leanne founded the business with Ben. None of the lads will admit it, but she is really the big boss, keeping everyone in check as well as managing all back-office functions, including accounts and administration.
The Team - Troy

Troy

Mascot
Troy was very particular about the title of Office Helper and we really believe he thinks he’s helping, but instead he just keeps us on our toes.
The Team - Lauren G

Lauren G

Office Manager
Lauren oversees the office team, whilst supporting with phone calls, emails & supplier relations. Lauren is our resident bookworm. If she's not reading then she'll be getting stuck into some DIY for her renovation house.

Kairen

Senior Office Staff
Kairen books appointments, answers queries, processes payments, chases outstanding invoices & supports the Engineers. Outside of work she enjoys live music, cooking and country walks.
The Team - Abbie

Abbie

Office Staff
Lauren manages customer service queries and booking in jobs. She's kept busy by her toddler who's already eyeing up a Window Doctor apprenticeship in his future.

Lauren L

Office Staff
Lauren manages customer service queries and booking in jobs. She's kept busy by her toddler who's already eyeing up a Window Doctor apprenticeship in his future.
The Team - Ben

Euan

Control Manager
Hi I’m Euan, the Control Manager. I organise the time slots and communicate between the engineers and the customers. I enjoy marathon running and Indian food.
The Team - Rory

Rory

Senior Engineer
Rory has been with us since 2018 and works across all areas of the business. He’s the muscle man of the team and when he’s not on site, he’s pumping up those massive bi-ceps in the gym.
Glenn

Glenn

Senior Engineer
Glenn specialises in all types of window repairs and installation. He plays rugby and when he’s not on the pitch, he loves family holidays and spending time with his 2 children. Glenn works hard, but plays harder!
Keith - Window Doctor Team

Keith

Senior Engineer
Keith has specialised in glazing repairs and installations for over 30 years and heads up the South-East and London teams for Window Doctor. Outside of work, his biggest passion is to go and see bands live.
The Team - Strat

Leigh aka Strat

Senior Engineer
I work across all areas and have been doing the job for about 20 years now. I used to play rugby, but I'm retired from the game, so time is spent with my 3 kids now
The Team - Ben

Steven

Senior Engineer

At Window Doctor, we’re proud to combine the friendly service of a family-run business with the expertise and coverage of a nationwide repair network. From misted double glazing and broken locks to damaged doors and emergency glazing issues, our experienced local engineers are here to help.

Request a Call Back

Need help with a window repair, door repair, double glazing replacement or emergency boarding? Complete our contact form and a member of the Window Doctor team will contact you as soon as possible.

Whether you’re a homeowner, landlord or business owner, we’re here to provide expert advice, free quotations and fast, reliable repair solutions.

Why contact Window Doctor?

  • No call out fee
  • Local engineers nationwide
  • Domestic & commercial repairs
  • 24/7 Emergency callouts available
  • One year warranty on labour
  • Free, no-obligation quotations

Complete the form and we’ll be in touch shortly.

Frequently Asked Questions - FAQs

Yes. Window Doctor was founded by and still run by Ben Woods and his wife Leanne. Although the business has grown into a nationwide network of more than 80 branches, the same family values and customer-focused approach remain at the heart of everything we do.

Wherever possible, yes. Our philosophy is to repair before replace, helping customers avoid unnecessary costs while extending the life of their existing windows and doors.

Yes. We work with a wide range of commercial customers, including offices, retail units, schools, landlords, letting agents, housing associations and property management companies, as well as homeowners.

Absolutely. Our local branches are operated by experienced engineers who understand the local areas they serve. You can contact your nearest branch directly or submit an enquiry through our website and we'll put you in touch with the appropriate local team.

What Our Customers Say

Mr Melling
Coventry
Excellent response to a request for quote, which was accompanied by a full description of the products required, installation and after sales support. The glass doors look first class now that they're both installed. Enhances the look of the property. Would highly recommend Window Doctor!
Miss J M Kelly
London
Excellent service, efficient and professional. Technicians were polite and respectful. Cleared all mess after repairing my windows. Will definitely use again!
Mrs Jones
Isle of Wight
Very impressed. Door wasn't working. Rory came out. Very knowledgeable. Advised I needed new handles and adjustment of door. Price good. Very pleased. Would recommend. Thank you Rory
Mrs Sikes
Essex
Came when they said to measure up a new double glazing unit, returned next day. Very swift, clean and tidy and very friendly workmen. Will definitely recommend
Mr Breen
Nottingham
Window Doctor was quick at replying and quick at getting the job done. Contacted them on the Sunday, they were out the next Monday and gave me a quote. I accepted the quote and the glass panel was replaced on the Wednesday. Very happy with the service we received. Thanks again for the work. Will be using again
Window Doctor Van
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